Shipping policy

Shipping FAQ

1. How long does it take to process and ship my order?

Orders are typically processed within 3-5 business days. Once shipped, you’ll receive a confirmation email with tracking details.

2. What shipping options do you offer?

We offer a variety of shipping options, including standard, expedited, and international shipping. Rates and delivery times vary based on your location and choice of service.

3. How do I track my order?

Once your order is shipped, a tracking number will be sent to your email. Use this number to monitor your package via the carrier’s website.

4. What should I do if my package is delayed?

If your package is delayed, please check the tracking information provided. Delivery delays can occur due to weather, customs processing (for international orders), or other unforeseen circumstances. Contact the carrier for more details.

5. Who is responsible for lost or stolen packages?

Once your package has been shipped and is in the hands of the carrier, the responsibility for the package shifts to the customer. We are not responsible for lost or stolen packages, but we encourage customers to reach out to the carrier to resolve any issues.